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TRAINING PROGRAMS

At MGE: Management Experts, Inc. (MGE), we believe that the only way to create lasting results in practice performance, statistics and profitability is through training. After all, it is through training and the practical application that follows that makes an expert in any given field or profession. Collectively the full MGE training program is called the MGE Power Program. The MGE Power Program is a comprehensive series of courses, seminars and practical implementation steps designed to give a doctor control of the business aspects of their practice. Minimally, a doctor and office manager would be trained on the Power Program in subjects ranging from marketing, case acceptance, organization, management, financial planning and leadership. Many MGE Power Program clients also train a number of auxiliary staff on subjects such as communication and the basics of organization.

THE AIM OF THE MGE POWER PROGRAM

The aim of the MGE Power Program is to teach a doctor how to create:

“A practice that is constantly promoting and getting in volume new patients; headed by a well-trained, competent office manager who runs an efficient, productive activity, freeing the doctor up to sell and deliver full treatment programs to patients. The collections are at least 95% of production and the overhead is manageable allowing for a high level of profitability. The doctor is unstressed, in control, at cause and works a comfortable number of hours each week while earning a high personal income.”

MGE POWER PROGRAM SERVICES

New Patient Workshop

Objective: To train the student on the basics of marketing so that he or she can immediately implement an effective, simple marketing strategy and increase the inflow of new patients into their practice.

Communication and Sales Seminar Package

Objective: To increase practice production and collections by teaching the student successful actions to apply in case presentation and patient communication. Addresses case presentation structure and sequence, along with how to communicate with different types of people.

Services Included:

  • Three Communication and Sales Seminars (A, B and C)
  • How to Get Along With Others Course.

Income Enhancement Package

Objective: To improve the student’s ability to communicate through practical application of communication techniques and provide a strong foundation for application of materials learned throughout the MGE Program.

Includes:

  • Study Skills for Life Course
  • Personal Integrity Course
  • Communication Specialist Workshop
  • Ups & Downs Course.

Professional Sales and Communication Training Package

Objective: To greatly improve productivity by sharply raising the student’s ability to confront and handle people. All training in this package is very intensive and “application” heavy. Specifically, each student is required to perform the techniques taught on the courses until they can show their ability to apply without hesitation and a high passing standard is achieved.

Services Included:

  • The MGE Advanced Sales Seminar
  • The MGE Sales Internship.

Organization and Management Package

Objective: To train the student (doctor or busines owner) to be an effective executive! Includes training on:

  • How to establish and implement an organizational system and structure for their office
  • How to manage their office through the use of statistics
  • Techniques to use to be a better leader and executive
  • How to financially plan for their office so as to improve profitability
  • A system of business ethics and how to investigate non-functioning areas of their office and handle them
  • How to find, hire and create an excellent team of productive and efficient staff.

Training on the Organization and Management Program is done in both course and seminar format. At the completion of the training, the student does the Executive Internship to ensure ability to apply all materials learned.

Services Included:

I. Courses:

  • Ethics for Business Survival – There are tools you can apply which take 90% of the chance out of business or personal economics. Find out how to achieve a total abundance.
  • Basic Organization – Learn how to build a workable structure that is capable of running even when you are not there.
  • Formulas for Business Success – What steps should you take when an area is expanding? How about when it is contracting? What are the monitoring formulas you can apply to ensure you are taking the right course of action that will result in expansion?
  • Management by Statistics – Managing without the use of statistics is similar to driving a car without a speedometer or gas gauge! And, just keeping a statistic is not enough. Take the mystery out of management. By the end of this course, you’ll be able to intepret how various statistics relate, what various trends mean and how to continue an expansion or arrest and revert contraction.
  • Executive Basics – What is an executive? Someone with a big office and fancy title? Truth be told, a good executive is worth their weight in gold to an organization based on their potential to create expansion. Find out what an executive really is and what you must do to be a good one.
  • Leadership – To be a great leader do you have to be born that way? Not really. Leadership consists of a number of qualities which are actually attainable by many people. Find out what these qualities are and how to get them. Become a real leader!
  • Efficiency – There is a certain factor that costs you 66% of your productivity! Find out what this is and how to eliminate it!

II. Seminars: There are four seminars on the Organization and Management Program, three of them have courses as a prerequisite. The seminars focus very heavily on implementation, along with information to further your training. They are as follows:

  • The Financial Planning and Profitability Seminar – (Prerequisite: none) Learn how to control your overhead, finances and maximize profitability.
  • Org Board and Teambuilding Seminar – (Prerequisites: Ethics for Business Survival and Basic Organization Courses): Subject matter covered includes organizing board implementation, personnel selection, hiring, training and building an effective staff team.
  • Conditions and Statistic Management Seminar – (Prerequisites: Ethics for Business Survival, Basic Organization, Formulas for Business Success and Management by Statistics Courses): Subject matter covered includes condition application in just about every setting, along with advanced information on statistic management and implementation.
  • Management Tools and Troubleshooting Seminar – (Prerequisites: Ethics for Business Survival, Basic Organization, Formulas for Business Success, Management by Statistics and Executive Basics Courses): Seminar subject matter includes application and implemenation of specific executive tools, staff management and motivation. This seminar also covers specific procedure on troubleshooting, training the student on how to evauate a non-functioning or contracting area of their company, find the real reason behind it and fix it.

III. Practical Application: Throughout the MGE Power Program, you have access to the MGE Practical Consulting Department for assistance and guidance with implementation through one-on-one meetings and phone or email communication as needed. As we are not a “consulting company,” but rather a training company, we do not charge an hourly fee for this service. Rather, we charge a flat fee for any assistance needed until you complete your training.

IV. The Executive Internship: The Executive Internship is a customized service designed to ensure ability to apply material learned on the program. It begins by addressing management knowledge and application and follows with a customized program for you to apply to ensure all key points learned on the MGE Program are fully implemented in your office.

V. Course Review: If at any time you wish to review any of the courses listed in the “courses” section above, you have the opportuity to do so at no additional charge. All that is required is coordination with the MGE Client Services Department on your schedule.

VI. Materials: In addition to course materials, you are also provided with additional reference books, statistic management software and manuals for each major position in your office that you can customize.

Office Manager Training Package

Objective: To train an office manager on commnunication and management so they can effectively manage the doctor’s office. The Office Manager Training Program includes much of the same training the doctor does so as to create agreement and understanding of the management system and principles to be implemented.

As with the Organization and Management Package, at the completion of training, the office manager does an Executive Internship to ensure ability to apply all materials learned.

Services Included:

  • How to Get Along with Others Course
  • Study Skills for Life Course
  • Personal Integrity Course
  • Ups & Downs Course
  • Communication Specialist Workshop
  • Ups & Downs in Life Course
  • Sales Internship (If recommended by the MGE Technical Department)
  • Ethics for Business Survival Course
  • Basic Organization Course
  • Formulas for Business Success Course
  • Management by Statistics Course
  • Executive Basics Course
  • Leadership Course
  • Efficiency Course
  • The Financial Planning and Profitability Seminar
  • Org Board and Teambuilding Seminar
  • Conditions and Statistic Management Seminar
  • Management Tools & Troubleshooting Seminar
  • The Executive Internship.

Practical Application and Course Review: As with the Organization and Management Program, practical assistance is provided for the office manager while in training.

Completion and Graduation

  • The Owner’s Conference: Once through your Power Program training, you will officially graduate at the MGE Owner’s Conference. The Owner’s Conference is held twice a year and provides an effective way to stay connected and keep your skills at their sharpest. Along with lectures on advanced management principles and special presentations from Power Program Graduates, you’ll have an opportunity to attend a special Round Table Section with other MGE clients and share successful actions.

Optional Services

The following services may or not be included in a client’s Power Program. Determination on this would be made by the MGE Technical Department.

  • MGE Scheduling for Production Seminar: Learn how to effectively manage your office schedule to maximize production and still have time to present treatment and see new patients.
  • MGE Profitable Hygiene Seminar: Teaches you a system to effectively manage and expand productivity and improve patient care in your hygiene department.